Raising the Bar "As leaders, you have countless opportunities every day to either raise or lower "the bar." Allowing mediocrity lowers the bar. You can raise the bar by reminding people of standards and by guiding and coaching. This program includes a simple seven-step process for coaching toward excellence." On November 30th I attended Pam Chambers' workshop "Raising the Bar--Coaching for Excellence." Coaching is a prime opportunity for improving skills and developing better employees. One of the least liked aspects of coaching, however, is what Pam refers to as "The Difficult Conversation." As both supervisors and supervisees, I think we can take something away from her seven-step process. An important point to remember is that a "difficult conversation" is stemming from a difficult situation; something is not going right and it needs to be dealt with. We all have areas where we could improve, so as employees it is im...
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